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Termenii de servicii

TERMS AND CONDITIONS

 

  • GENERAL 
  •  

    The following terms and conditions will apply for all contracts and interactions between the Customer and Enda The Label trademark registered for SC STEPHEN JEWELRY SRL about delivering goods, which are ordered in our online shop found on the internet as www.endathelabel.com. SC STEPHEN JEWELRY SRL is a company registered in Romania, Suceava, George Enescu Street,  nr. 17.  The company's fiscal registration number is  RO41641037, and the number for the Registry of Commerce is J33/1549/2019.  


  • ACCOUNT 
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    To use our online shop www.endathelabel.com and the services offered by the online store, the Customer undertakes to:

    The Customer is responsible for maintaining the confidentiality of its account and password and restricting access to its computer to prevent unauthorised access to its account. The Customer agrees to accept responsibility for all activities that occur under its account or password.  

    The Customer will make sure that the details which are provided to Enda The Label or SC STEPHEN JEWELRY SRL are correct and complete. The Customer shall inform us immediately of any changes to the information that has been provided at the time of registration. 

    If Enda The Label finds that, while creating the account, the Client has provided false, outdated or incomplete data, or containing untrue information, Enda The Label reserves the right to cancel the accounts. 

     

  • PLACING AN ORDER AND THE PAYMENT 
  •  

    After placing an order, Enda The Label will send an e-mail to the Customer, which confirms receipt of the order and contains the order's details (at the e-mail address which the Customer provided).  

    By placing the order, the Customer confirms that he read and accepted the Terms and Conditions and agrees to pick up the order and pay the displayed price mentioned in the Shopping Cart. Enda The Label undertakes to deliver the product at the address communicated by the Customer. You can find the contact details in the Contact section). All the products' prices include the Romanian VAT, in the amount of 19%.

    For deliveries outside the EU, the Customer is obliged to bear the customs duties and further costs incurred. Customs policies vary widely from country to country, so the Customer should contact the local customs office for details. 

     

  • JURISDICTION AND APPLICABLE LAW
  •  

    Romanian law will govern any contract.

     

  • PROMOTIONS, VOUCHERS AND DISCOUNT CODES.
  •  

    Promo codes can't be used on already discounted products. In case you have a discount code, it must be used directly on the platform. It cannot be applied to your order later or by phone. Promotional codes, discount codes and vouchers do not combine. You can only use one of the mentioned codes for each order placed online. 

     

  • Legal guarantee and after-sales service.
  •  

    Each product sold on our website is accompanied by a warranty certificate, which also stipulates that we agree to repair or replace any items which we deep to be damaged due to manufacturing defects for 30 days from the day of purchase and a jewellery care guide. 

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